However, you should decide which connectivity mode, Cached Exchange Mode or Online Mode, is appropriate for your environment. Microsoft recommends the ‘Cached Exchange mode’ for most users. The cached mailbox and OAB are updated periodically from the Exchange Server computer. In the Address Book window, find the user who has given you access to their calendar. In this mode, your Outlook works from a local copy of a user’s Microsoft Exchange mailbox that is stored in an offline data file (.ost file) on the your computer, together with the Offline Address Book (OAB). Best Practices - Outlook Calendar - Outlook, Best Practices (WIP). Screenshot 2: Outlook Configured with Exchange Cached Mode connection to Exchange. Mailbox data is only cached in memory and never written to disk. In this mode, Outlook uses information directly from the server, and, as the name implies, it requires a connection. Screenshot 1: Outlook Configured with Online Mode connection to Exchange. Experiment between Cached Exchange Mode and Online Mode in Outlook – that is, if your Outlook was configured to use ‘Cached Exchange Mode’ (under Outlook > File > Account Settings > Account Settings > Change… > More Settings… > Advanced Tab), disable it (so that it uses an Online mode connection to the Exchange server). Reason 3: May be possible, the connection mode your Outlook is configured with the Exchange server is not suitable for the kind of environment you have. Diane Poremsky Outlook MVP Outlook Resources: I dont work for Microsoft. Here is a good reading on the sluggishness of Outlook – Oftentimes when a client calls and says, My email wont work I find that Outlook was somehow set to offline mode. if its a business account, the offline address book needs to be rebuilt on the server. If the size of the mailbox exceeds that limit, you could try spreading the contents to subfolders in other location, archive the old emails altogether to a PST. Reason 2: Further, when any Exchange mailbox or folder is more than 2 GB or more, performance of Outlook on those folders may be sluggish (when opening, saving etc.). Please check the size of the mailbox and see if you can move out unnecessary email items to another folder in another PST or location. As the mailbox size increases, the performance of Outlook also degrades. Reason 1: The sluggishness the user is getting from Outlook (or Issue Tracker) might be due to the large size of your mailbox. There could be many reasons of Outlook’s sluggish performance:
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